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We use FedEx for all our UK Mainland deliveries. We aim to deliver within 48 working hours (Mon-Fri) on all orders placed before 1pm. If you have specific delivery instructions (e.g. leave in porch if out,) please include this on the last line of your address.
Post codes beginning with AB, DD, KY, PA, PH, IV, KW, ZE, IM, BT, JE, PO & any islands will not be delivered by Fedex. Please note, these post codes incur a higher carriage charge. Please ensure you select the correct carriage option at he checkout.
If your parcel does not arrive within 3-4 working days, please emal email@example.com noting your name and order number. Please note that while we endeavour to get your parcel to you within two working days, sometimes circumstances beyond our control may arise. If our courier struggles to locate your property, the driver will ring you for directions. In the event that a courier cannot find the property or make contact, the parcel will be returned to us, and we will notify you.
* Please note that in peak periods, couriers may sub contract alternative couriers.